View Support Guidelines
Our design and development methodologies adhere to standards and guidelines proposed by the W3C (World Wide Web Consortium) and best practices found within the design and development community. By using the most modern and inclusive techniques available, Radancy can craft an experience that is both engaging and accessible to all users.
To learn more about our design and development standards, please visit us on GitHub.
At Radancy, we believe that all of your prospective job candidates, regardless of physical, mental or technological capabilities, have a right to learn more about your company and access all job listings. To preserve an individual’s right to universal access, we attempt to meet as much of WCAG (Web Content and Accessibility Guidelines) 2.1 Level A and AA as possible, within our everyday process. However, if there is a need to fully support WCAG or other specific guidelines, please bring this to the attention of your account representative as soon as possible.
Operating System Support
Radancy supports applications on the following operating systems only:
- Windows 10
- Windows 8/8.1
- macOS 10.14 (Mojave)
- iOS 13.x
- iOS 12.x
- Android 10.x
- Android 9.x
- Android 8.x
Corresponding to the date in which your project has launched and due to the vast technical differences in email client software, we test all text and HTML based emails in the following primary email client:
- Gmail Desktop (Latest browser versions only, except for Internet Explorer 11)
Additionally, we test all text and HTML based emails on the following email clients. These may have differences in spacing and sizing of elements that vary from the primary testing email client:
- Outlook (Latest version of Outlook on Windows 10 only) [Does not support responsive emails]
- iPhone (Latest version of iOS Mail only) [Not all designs can be built responsively]
- Gmail Android (Upon Request Only) [Not all designs can be built responsively]
Our development team analyzes global browser market share and client web traffic data on a quarterly basis. Web browser support ends when that browser represents less than 5% of all market share and/or web traffic.
We do not, as a matter of course, support browsers that are not listed within this document. Should your users or company's browser needs differ, please consult your account representative immediately.
Please note that we do not support browsers that have been modified, run in compatibility mode, or filter out code via proxy filtering, that is required for the normal operation of your site.
Limited Browser Support
The following browser(s) falls under limited support. This is a base level of support which provides core content, functionality and base styling. Due to a lack of support for more advanced features and styling capabilities in these browsers, issues of an aesthetic nature are not typically addressed unless they directly interfere with the usability of the website. Any questions or concerns regarding this level of support can be communicated to the project's account team.
- Internet Explorer 11
- September 25th, 2020 - Updated Email Support.
- April 28th, 2020 - Android 10.x and Android 9.x added and Android 7.x and Android 6.x removed from Operating System Support.
- March 14th, 2020 - macOS 10.15 (Catalina) support added and macOS 10.14 (Mojave) removed from from Operating System Support.
- March 1st, 2020 - iOS 13.x support added and iOS 12.x removed from Operating System Support.
- January 1st, 2020 - Internet Explorer 11 added to Limited Support.
- March 4th, 2019 - macOS 10.14 (Mojave) support added and macOS 10.12 (Sierra) removed from from Operating System Support.