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Radancy thrives off the success of our customers, and we're looking for a customer-focused, and results-driven Customer Support Team Lead to engage, support, and enable our customers. This individual will be able to deliver high caliber customer service as well as drive forward our strategy and vision. As a Customer Support Team Lead, you will manage a team of high-performing, front-line customer support specialists. You’ll need to have an array of amazing customer service skills and be savvy in a SaaS environment. In this role, you’ll be guiding ourGlobal Customer Support team and our customers along a path to success via dedicated support and engaging resources across the company to help support the adoption and expansion of Radancy’s unified platform.
Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive.
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